Here to support you from the moment of diagnosis and every step after
A neurological diagnosis can raise a lot of questions. Our Neurological Nurses (NDIS registered) are often your first point of contact after your neurologist. Our Nursing team provides holistic support, in-depth clinical knowledge and the care coordination you need to manage your condition with confidence. We're here to help you understand what a neurological condition means for you, navigate your treatment options and connect with the broader support available to you.
What to expect
When you connect with our Nursing team, they'll take the time to get to know you and understand your individual needs and goals. From there, they'll develop a care plan built around you, coordinating care across your wider healthcare team and connecting you with allied health services and other support where needed.
You can access our Nursing services in the following ways:
- South Australia - in person at the Kilkenny Services Centre and via telehealth
- Northern Territory - via telehealth
How can our Neurological Nurses help you?
Our Nursing team will provide ongoing support and coordination to ensure you receive a care plan that meets your individual needs. Support may include:
Holistic clinical assessment
Our Nurses carry out thorough clinical assessments to understand your current health status, identify areas of concern and develop a care plan tailored to your needs and goals.
Continence, wound and clinical care
Our team provides support and clinical coordination across a range of care needs including continence management, catheter changes, enteral feeding care and wound care to ensure you receive consistent, high-quality clinical support.
Symptom and relapse management
Managing symptoms and relapses can be unpredictable. Our Nurses provide tailored information and practical guidance to help you understand what's happening, respond effectively and maintain your wellbeing between medical appointments.
Medication management
Our Nurses provide information, guidance and support around neurological medications, helping you manage your medication safely and confidently.
Nursing care plans
Our team can develop a personalised nursing care plan to guide your ongoing care. This outlines your current health status, goals and the clinical supports in place to help you manage your condition effectively so your care remains consistent and coordinated over time.
Palliative care
Where needed, our Nurses provide compassionate palliative care and support. We will work with you and your family to ensure comfort, dignity and quality of life.
Living well with a neurological condition
Our Nurses can provide information and guidance on living well with a neurological condition, including positive lifestyle changes, nutrition, complementary therapies and exercise, to support your overall health and wellbeing.
Referrals and care coordination
Our Nursing team has access to an extensive network of experienced healthcare professionals and can refer you to support services and allied health professionals including physiotherapy, occupational therapy, speech pathology, dietetics and counselling. We also liaise and provide support in specific clinic settings and act as a primary contact across the primary healthcare system and in community settings.
Nursing assessments for funding applications
Our Nurses are experienced in conducting nursing assessments that support your NDIS funding applications and assisting with intervention summary reports to ensure you have the documentation you need to access the resources and support that can help you most.
MS Assist line
Our MS Assist line is available during business hours for questions, advice and support. Whether you have a question about your condition, medications or care plan, our Nursing team is here to help.
Call the MS Assist line on 1800 812 311 or email msassist@mssant.org.au.
Call the MS Assist line on 1800 812 311 or email msassist@mssant.org.au.
Who we support
We support people living with MS or other neurological conditions, including those who:
- Have recently been diagnosed and need support understanding their condition
- Are managing complex clinical care needs
- Have questions about their medication or disease modifying therapies
- Are experiencing challenges with symptoms or relapses
- Need coordinated care across the healthcare system
Why choose MS Society SA & NT?
Our Neurological Nurses are NDIS registered and bring in-depth clinical knowledge and a genuine understanding of what it means to live with a neurological condition. They're committed to delivering high-quality, person-centred care that supports your overall wellbeing not just your clinical needs.
As part of a multidisciplinary team, our Nurses work closely with Occupational Therapists, Physiotherapists, Speech Pathologists, Dietitians and other allied health professionals to ensure your care is fully coordinated. This means the right people are working together on your behalf.
Flexible access means you can connect with our Nursing team in person at the Kilkenny Services Centre or via telehealth in South Australia, or via telehealth in the Northern Territory.
As part of a multidisciplinary team, our Nurses work closely with Occupational Therapists, Physiotherapists, Speech Pathologists, Dietitians and other allied health professionals to ensure your care is fully coordinated. This means the right people are working together on your behalf.
Flexible access means you can connect with our Nursing team in person at the Kilkenny Services Centre or via telehealth in South Australia, or via telehealth in the Northern Territory.
Frequently asked questions
What is a Neurological Nurse?
Our Neurological Nurses are registered nurses with in-depth knowledge of neurological conditions including MS. They provide clinical care, education and support to help you understand and manage your condition and play a key role in coordinating your broader healthcare needs including referrals to allied health, support services and specialist care.
What can a Neurological Nurse help me with?
Our Nurses can help with a wide range of clinical and care coordination needs, including holistic assessments, continence management, wound care, medication management, disease modifying therapy support, symptom and relapse management, nursing care plans, palliative care and referrals to allied health services.
What is a nursing care plan and what does it involve?
A nursing care plan is a personalised document that outlines your current health status, goals and the supports in place to help you manage your condition. It ensures your care is consistent, coordinated and tailored to your individual circumstances. Our Nurses will work with you to develop a plan that reflects your current needs and helps guide your ongoing care.
Where can I access nursing services?
In South Australia, our Nursing services are available in person at the Kilkenny Services Centre and via telehealth. In the Northern Territory, services are currently available via telehealth only. Our Nurse Support Line is also available during business hours for advice and support between appointments.
Are your Nurses registered with the NDIS?
Yes. Our Neurological Nurses are NDIS registered, meaning nursing services can be funded through your NDIS plan where nursing supports are included.
Can nursing services support my NDIS application?
Yes. Our Nurses can conduct nursing assessments and prepare intervention summary reports to support your NDIS funding application, helping to build the case for the supports you need.
Do I need a referral to access nursing services?
You don't need a referral to reach out to us. You will need to provide a letter of diagnosis or referral from your GP or Neurologist (dated within the last 12 months) as part of the registration process. If you're unsure what's required, just give us a call. We're happy to help.
What is the MS Assist line?
Our MS Assist line is available during business hours for non-urgent questions, advice and support. It's a way to get guidance between appointments, whether you have questions about your condition, medications or care. Call the MS Assist line on 1800 812 311 or email msassist@mssant.org.au.
This is not an emergency service. If you need urgent medical assistance, please call 000.
This is not an emergency service. If you need urgent medical assistance, please call 000.
Get in touch
To find out more about our services, please complete the form below and we will be in contact with you as soon as possible.
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